Returns & Exchanges

At XOP, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains effortless and risk-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and attach the pre-paid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup at your convenience.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.